Eden is an AI-powered phone assistant that answers incoming calls on behalf of your business. When a call comes in, Eden greets the caller, understands their request, provides accurate information, and routes or captures the call according to your business rules—ensuring no opportunity is missed.

Yes. Eden can schedule appointments directly over the phone by following your predefined availability, services, and booking rules. Appointments are logged accurately and consistently without requiring staff involvement.

Absolutely. Eden is customized to match your business’s tone, services, workflows, and frequently asked questions. Each setup is tailored so callers experience Eden as a natural extension of your brand.

Yes. Eden can integrate with popular scheduling systems, CRMs, and communication tools to ensure seamless data flow and accurate appointment management.

If Eden encounters a request outside of its configured scope, it will follow your instructions—such as transferring the call, capturing the caller’s information, or sending a follow-up notification—so nothing falls through the cracks.

Eden is designed to sound natural and professional, but transparency settings are up to you. You can choose whether Eden identifies itself as an AI assistant or simply as your business’s phone assistant.